Warranty Policy

At Hydrela, quality is not optional it is fundamental.

We stand behind the craftsmanship and technology of every Hydrela Smart Bottle. Each product is carefully designed and inspected to meet our highest performance standards.

Limited Warranty Coverage

Hydrela provides a 12-Month Limited Warranty from the date of delivery.

This warranty covers:

• Manufacturing defects
• Faults in electronic components
• Malfunctions under normal, intended use
• Structural defects not caused by external damage

If your Hydrela product experiences a defect within this period, we will, at our discretion, repair or replace the product free of charge.

What Is Not Covered

This warranty does not cover:

• Damage caused by misuse, drops, or impact
• Unauthorized modifications or repairs
• Water damage to charging components due to improper sealing
• Normal wear and tear
• Cosmetic scratches or surface marks from regular use

The warranty applies only to products purchased directly from our official store.

How to Submit a Warranty Claim

To initiate a warranty claim, please contact our support team with:

• Your order number
• A description of the issue
• Clear photos or video showing the defect

Our team will review your request and respond within 48 hours with next steps.

Commitment to Excellence

Hydrela is built to support your daily performance.
If something is not functioning as it should, we are committed to making it right.